This module explores how incidents are managed within the organization, ensuring that correct procedures are followed. It serves as a refresher to reinforce the importance of prompt and accurate incident reporting. 

The risk management for support workers module explores how to assess risk during support to ensure staff and clients are safe and supported at all times.

This module explores how to prepare, prevent, manage and respond to emergency and disaster situations, while mitigating risks to our clients' health, safety and wellbeing, and ensuring continuity of supports.

This module explores how incidents are managed within the organisation, ensuring correct procedures are followed.

This module provides essential knowledge and practical guidance on supporting individuals with an ostomy or stoma. It covers best practices in stoma hygiene, appliance management, recognizing complications, and providing dignified, person-centred care to promote comfort, health, and wellbeing. 

This module provides fundamental knowledge and practical guidance on supporting individuals with complex wounds, focusing on wound assessment, dressing selection, infection prevention, and delivering person-centered care to facilitate optimal healing.

This module provides essential training for support workers involved in the care of individuals living with epilepsy. It is designed to build the knowledge and confidence needed to respond appropriately to seizures, minimise risk, and follow individual Seizure Management Plans. The content aligns with NDIS requirements and promotes safe, person-centred support. 

This module provides essential knowledge to assist individuals living with dysphagia. It is designed for disability support workers and healthcare staff who provide mealtime and swallowing support under the NDIS framework. 

This module provides essential theoretical knowledge for support workers assisting individuals who require urinary catheterisation or external drainage devices. It covers the anatomy and physiology of the renal system, the types and functions of urinary catheters, the importance of infection control, and the safe handling and maintenance of catheter systems. Participants will learn how to implement person-centred care while working within their scope of practice, including how to support clients' comfort, dignity, and communication needs. 

This training module provides foundational knowledge and safety practices for support workers assisting individuals who receive enteral nutrition through PEG (Percutaneous Endoscopic Gastrostomy) or PEJ (Percutaneous Endoscopic Jejunostomy) tubes. The course aims to ensure participants understand the reasons for enteral feeding, the different types of feeding tubes and regimes, and how to provide safe, respectful, and person-centred support. 

This engaging and in-depth eLearning module provides disability support workers, coordinators, and allied professionals with the knowledge and skills required to confidently support individuals with a psychosocial disability. Participants will explore the functional impacts of mental health conditions, the principles of trauma-informed and recovery-oriented practice, and the role of respectful language in reducing stigma.

With clear, real-world examples and evidence-based content, this course empowers learners to understand fluctuating support needs, advocate effectively, and deliver person-centred support that promotes dignity, empowerment, and inclusion.

This module provides essential training for both implementing providers and specialist behaviour support practitioners involved in delivering behaviour support services under the NDIS Quality and Safeguards Commission. The module focuses on understanding regulated restrictive practices, the authorisation and reporting requirements, behaviour support planning, and provider responsibilities to ensure compliance with the NDIS (Restrictive Practices and Behaviour Support) Rules 2018.