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Care Alliance Allied Health & Supports

Professional development

eLearning

Care Alliance is committed to ongoing professional development for our employees through mentoring and our eLearning portal. Each module presents its content in a presentation; after studying it, staff complete a quiz to demonstrate their understanding and are emailed their certificate on successful completion.

Practitioner courses

Role-based onboarding pathways delivered in Google Classroom.

Google Classroom16 topics

Onboarding Course — Behaviour Support

For New and developing Behaviour Support Practitioners

Our full onboarding pathway for behaviour support practitioners, delivered in Google Classroom. It runs from who we are and how supervision works, through the NDIS behaviour support process end to end — assessment, interim and comprehensive plans, restrictive practices, data collection and end-of-plan review — with a quiz or reflection task at each stage.

Open the course

Enrolment is by invitation. Sign in with your Care Alliance Google account — if you can't get in, ask your supervisor to add you to the course.

What the course covers

  1. 1Who is Care Alliance? Who's who and basic processes
  2. 2Supervision at Care Alliance
  3. 3Launch pad — what is behaviour support?
  4. 4What can a developing practitioner do?
  5. 5The positive behaviour support process — the 12-month cycle
  6. 6Restrictive practices in NDIS positive behaviour support
  7. 7Interim behaviour support plans
  8. 8Comprehensive behaviour support plans
  9. 9Behaviours of concern — developing practitioner guide
  10. 10Preventative and responsive strategies
  11. 11Billable and non-billable activities
  12. 12Tracking client hours and clinical note taking
  13. 13Initial contact and first meetings
  14. 14Behaviour data collection tools
  15. 15Delivering behaviour support training
  16. 16End of plan reviews

Practitioners finish with the Behaviour Support Practitioner Onboarding Completion & Acknowledgement Form.

Reference libraries

  • Supervision recordings
  • PBS initial assessment resources
  • Assessment tools — FBA guidance, MAS, QAB, SDQ, LSP, KINDL, WHOQOL
  • De-identified completed documents for reference
  • Intervention resources — Zones of Regulation, mindfulness, goals and more
  • Templates — interim and comprehensive BSPs, risk assessments, ABC data tools
  • NDIS BSP lodgement guide, including restrictive practices
  • Behaviour Support Plan Content Appraisal Tool (BSP-CAT)

Compulsory modules

Required for all Care Alliance staff.

Incident Reporting (Refresher)

How incidents are managed within the organisation, ensuring correct procedures are followed. A refresher reinforcing prompt and accurate incident reporting.

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Risk Management for Support Workers

How to assess risk during support to ensure staff and clients are safe and supported at all times.

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Emergency & Disaster Planning

How to prepare, prevent, manage and respond to emergency and disaster situations, while mitigating risks to clients' health, safety and wellbeing and ensuring continuity of supports.

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Managing Incidents

How incidents are managed within the organisation, ensuring correct procedures are followed.

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High Intensity modules

Clinical modules for staff delivering high intensity supports.

Complex Bowel Support

Essential knowledge and practical guidance on supporting individuals with an ostomy or stoma: hygiene, appliance management, recognising complications and dignified, person-centred care.

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Complex Bowel Support: Elimination

Assisting individuals requiring complex bowel care, including the safe use of enemas and suppositories: bowel anatomy, constipation management, administration procedures and documentation.

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Complex Wound Care Support

Supporting individuals with complex wounds: wound assessment, dressing selection, infection prevention and person-centred care that facilitates optimal healing.

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Epilepsy & Seizure Support

Building the knowledge and confidence to respond appropriately to seizures, minimise risk and follow individual Seizure Management Plans, aligned with NDIS requirements.

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Dysphagia Support

Essential knowledge for assisting individuals living with dysphagia — for support workers and healthcare staff providing mealtime and swallowing support under the NDIS framework.

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Urinary Catheter Support

Theoretical knowledge for supporting individuals with urinary catheterisation or external drainage devices: renal anatomy, catheter types, infection control and safe system handling — within scope of practice.

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Enteral Feeding Support (PEG & PEJ)

Foundational knowledge and safety practices for supporting individuals who receive enteral nutrition through PEG or PEJ tubes: reasons for enteral feeding, tube types and regimes, and safe, respectful support.

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Mental Health modules

Psychosocial disability and behaviour support compliance.

Psychosocial Disability Support

The knowledge and skills to confidently support individuals with a psychosocial disability: functional impacts of mental health conditions, trauma-informed and recovery-oriented practice, and respectful language that reduces stigma.

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NDIS Behaviour Support & Restrictive Practice Compliance

Training for implementing providers and specialist practitioners: regulated restrictive practices, authorisation and reporting requirements, behaviour support planning and provider responsibilities under the NDIS Rules 2018.

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Support Coordination modules

For support coordinators and recovery coaches.

Introduction to Support Coordination

A clear overview of Support Coordination under the NDIS: purpose, the three levels of service, eligibility, funding variations and the differences between support coordination, case management and advocacy.

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Case Noting for Support Coordinators

Essential knowledge and practical skills for writing effective, professional case notes: accountability, evidence for audits, capacity building and accurate records of support coordination activities.

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Webinars

Developing High Quality Functional Behaviour Assessments (FBAs)

A two-part series on developing high quality functional behaviour assessments.