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At Care Alliance, our Positive Behaviour Support Practitioners provide evidence-based, person-centred support to help participants improve quality of life, build skills, and reduce behaviours of concern. As an NDIS-registered provider, we are approved to develop Positive Behaviour Support Plans (PBSPs), including plans involving the use of regulated restrictive practices under Module 2a, in accordance with NDIS Commission requirements and relevant legislation.
We recognise that behaviour serves a purpose and is often a form of communication. Our practitioners work closely with participants, families, carers, and other support networks to understand the factors contributing to behaviours of concern and to develop practical, strengths-based strategies that address underlying needs, reduce risk, and support positive change. Our approach is grounded in the use of least restrictive alternatives, compassionate practice, and a strong focus on safeguarding the rights, dignity, and wellbeing of each participant.
Services are flexible and accessible, with clinic-based and outreach support available across Newcastle, Lake Macquarie, Maitland, and Port Stephens. Each Positive Behaviour Support Plan is developed by a qualified practitioner with experience in behavioural assessment, intervention planning, and the training of support teams to promote consistent and effective implementation.
We work collaboratively with participants, families, schools, support coordinators, and service providers to achieve meaningful and sustainable outcomes. Our goal is to support participants to increase safety, build independence, strengthen everyday functioning, and enhance overall quality of life.
Dedicated to helping individuals lead more independent and meaningful lives, Billie brings empathy, evidence-based practice, and collaborative expertise to deliver empowering behaviour support.
Passionate about psychology and behaviour support, Christopher brings strong interpersonal and organisational skills to deliver positive, goal-focused support that empowers participants toward greater independence.
Hannah approaches behaviour as communication, using empathy and insight to create support plans that meet each participant’s unique needs. She empowers teams with practical training to foster safer, calmer, and more connected environments.
Natalia brings hands-on experience and a person-centred, evidence-based approach to behaviour support, empowering participants and fostering independence through collaborative, holistic care.
Heidi brings a person-centred, evidence-based approach to Positive Behaviour Support, drawing on her background in psychology and early childhood education. She supports children, young people, and adults with complex needs, working collaboratively to empower individuals, build skills, and promote independence and wellbeing.
Olivia combines extensive experience with a person-centred, trauma-informed, and evidence-based approach, supporting participants to enhance independence, wellbeing, and quality of life through collaborative and effective behaviour support.