The people behind the care

Psychologists, behaviour support practitioners, nurses, allied health clinicians and trained support workers — one organisation, working together around each participant.

Leadership & coordination

The people who keep everything running

Our leadership team oversees every roster, every referral and every conversation — bringing operational rigour, deep NDIS knowledge and genuine care to the way our service runs day to day.

Jayde

General Manager

As General Manager, Jayde leads Care Alliance with deep experience across the NDIS and disability sector — including work in prisons, DOCS (now DCJ), SIL management and compliance oversight. Recruitment also sits within her role, so the standards she sets for the organisation are applied to everyone who joins it. She pairs that operational and compliance expertise with a strong academic background: undergraduate degrees in Psychology and Social Work, a double degree in English Literature and Fine Arts, and a Master's in Editing and Publishing. Warm, understanding and solution-focused, Jayde is exceptionally knowledgeable when it comes to compliance and best practice.

Nadine

Client Care Expert

As our Client Care Expert, Nadine is a dedicated and adaptable professional with a strong background in customer-focused roles, team leadership and relationship management. Nadine excels at building trust, resolving concerns with empathy, and ensuring people feel genuinely heard and supported. With extensive experience training and guiding teams, Nadine upholds high standards of service and communication — bringing a people-focused mindset, collaborative approach and genuine compassion to creating meaningful connections and positive client experiences at every touchpoint.

Sarah

Registered Nursing Lead

Sarah is Care Alliance's Registered Nursing Lead — a permanent RN with over 16 years of nursing experience across the NDIS, community, public and private healthcare sectors. Sarah brings a diverse clinical skillset spanning complex health needs and high-intensity supports, and is passionate about person-centred care that helps people live independently. Sarah leads and mentors our nursing and support-worker teams, ensuring safe, high-quality, clinically informed care across the organisation.

Focus: Community Nursing, High Intensity Supports, Complex Care, Wound Care, Disability Support

Anoop

Rosters & Teams Lead

Anoop leads our Rosters and Teams Department, bringing a technical background — a Computer Science diploma and a Master's in Information Technology — along with experience as a cybersecurity analyst and more than three years as an Apple technical specialist, working in customer relations and solutions. She works collaboratively by instinct, drawing on the expertise of colleagues across the organisation to get the best outcome for each client. Anoop's approach is that every client should have a small, familiar team they have approved themselves: she works with each client to identify suitable support workers, talks through a potential team member's suitability, arranges shadow and training shifts, then decides together with the client whether that worker joins their team. Ongoing rostered shifts only ever draw on that approved team, so the person arriving is always someone the client has chosen, knows and trusts. It is how Anoop makes sure the right team shows up for every shift.

Clinical team

Our psychologists

Kris

Psychologist

With 16 years of experience in psychology, Kris brings warmth, practical wisdom, and a great sense of humour to every session. He has worked with clients across the lifespan—from teenagers navigating tricky transitions to older adults embracing new chapters—across a variety of fields. A lover of the beach and all things surfing, he thrives on travel, new experiences, and helping his clients reach their personal goals with understanding and empathy. His approach is grounded, compassionate, and highly informed, drawing on excellent knowledge of human development and mental health across all ages. Whether facing life changes, seeking clarity, or simply wanting someone who truly listens, Kris offers a supportive space to explore, grow, and thrive.

Focus: Lifespan Psychology, Person-Centred Therapy, Cognitive & Emotional Wellbeing, Behaviour Support, Holistic Mental Health, Life Transitions

Andy

Psychologist

With extensive experience in school-based counselling and psychological assessment, Andy brings empathy, professionalism, and a calm, practical approach to his work. Over the years, he has supported students, families, and school communities across both metropolitan and rural regions, helping individuals navigate challenges in learning, behaviour, and emotional wellbeing. Andy’s approach is thoughtful and evidence-based, grounded in collaboration and clear communication. He is passionate about creating safe and supportive environments where clients feel understood and empowered to develop effective coping strategies. His work spans emotional regulation, cognitive and behavioural assessment, and strength-based interventions that foster resilience and growth.

Focus: Educational and Developmental Psychology, School-Based Counselling, Behaviour Support, Emotional Regulation, Learning and Cognitive Assessment, Strength-Based Practice

Liv

Psychologist

Liv is an empathetic and insightful psychologist who brings curiosity, flexibility, and genuine warmth to her work. With a strong foundation in family and child development, she is passionate about helping clients of all ages build emotional awareness, resilience, and connection. Her professional journey has included roles supporting children, young people, and families in both educational and community settings. Liv has provided neuro-affirming and trauma-informed psychological support, with particular experience in developmental, behavioural, and emotional wellbeing. Liv’s approach is person-centered and strengths-based—she values collaboration, respect, and empowering clients to reach their personal goals. Clients appreciate her calm, thoughtful presence and her ability to create a safe, supportive space for meaningful change.

Focus: Child and Family Psychology, Person-Centred Therapy, Emotional Regulation, Behaviour Support, Trauma-Informed Practice, Neuro-Affirming Assessment and Intervention, Culturally Safe Practice

Marqus

Psychologist & Behaviour Support Practitioner

Marqus is a fully registered psychologist with the Australian Health Practitioner Regulation Agency (AHPRA). He brings a practical, goal-focused approach to his work, helping clients build insight, resilience, and long-term capacity across all areas of life. Drawing from a wide range of psychological modalities, Marqus tailors his approach to suit each client’s needs—focusing on practical strategies that create meaningful, sustainable change. As both a Psychologist and Behaviour Support Practitioner, he works closely with individuals and families to promote wellbeing, independence, and positive daily routines. Outside of work, Marqus enjoys surfing, mountain bike riding, and sailing—reflecting his love of the outdoors and balanced approach to life. Clients appreciate his calm, solution-focused style and his commitment to helping them achieve lasting results.

Focus: Behaviour Support, Solution-Focused Therapy, Cognitive and Emotional Wellbeing, Capacity Building, Life Transitions, Positive Psychology

Cathy

Psychologist

Cathy brings warmth, clinical insight, and a steady, reassuring presence to her work. Over her career, she has supported children, adolescents, and adults across diverse settings, helping individuals manage challenges related to emotional wellbeing, trauma impacts, social–communication needs, and daily functioning. Cathy’s practice is collaborative, respectful, and grounded in evidence-based psychological approaches. She is committed to creating safe, predictable environments where clients feel heard, validated, and confident to explore meaningful change. Her work spans cognitive and behavioural intervention, therapeutic support for emotional regulation, and the development of practical strategies that strengthen independence, resilience, and quality of life.

Focus: Behaviour Support, Solution-Focused Therapy, Cognitive and Emotional Wellbeing, Capacity Building, Life Transitions, Positive Psychology

Dave

Psychologist

Dave is a dedicated and insightful psychologist who brings warmth, clarity, and a calm, steady presence to his work. With a strong foundation in clinical assessment, behaviour support, and evidence-based intervention, he supports clients across a wide range of mental health needs with professionalism and genuine care. Dave’s approach is grounded in empathy and collaboration. He works closely with clients, families, and multidisciplinary teams to ensure that each person feels understood, supported, and equipped with practical strategies that promote meaningful progress. His practice emphasises resilience, wellbeing, and clear, solution-focused pathways that help clients navigate challenges with confidence. Known for his strong communication skills and thoughtful, measured approach, Dave creates a safe, supportive space where clients can explore their experiences and work toward personal growth. His commitment to best-practice psychology and his calm, dependable nature make him a highly valued practitioner in every setting he works within.

Focus: Clinical Assessment, Behaviour Support, Evidence-Based Intervention, Emotional Regulation, Solution-Focused Practice, Collaborative and Multidisciplinary Care

Allied health

Positive behaviour support practitioners

Marqus

Psychologist & Behaviour Support Practitioner

Olivia

Behaviour Support

Olivia is a Behaviour Support Practitioner passionate about supporting children, young people, and adults with disabilities in a safe, respectful, and meaningful way. Olivia takes a calm, person-centred approach, using tailored strategies to support emotional regulation, skill development, and overall wellbeing. Olivia has experience working with participants with diverse and complex needs, including mental health and intellectual disabilities, and adapts their approach to suit each individual's strengths, goals, and preferences. Olivia's practice is guided by trauma-informed principles, ensuring individuals feel heard, understood, and supported. With a background in Community Services and Counselling, and ongoing studies in Psychological Sciences, Olivia combines therapeutic knowledge with practical experience. Olivia values strong collaboration with families, carers, and support teams, with a focus on empowering individuals to build confidence, independence, and improve their quality of life.

Heidi

Behaviour Support Practitioner & Internal Supervisor

Heidi holds a Bachelor of Psychological Science and works as a Behaviour Support Practitioner supporting children, adolescents, and adults across NDIS, OOHC, and SIL settings. Heidi's approach is trauma-informed, person-centred, and strengths-based, with a strong focus on helping individuals feel safe, understood, and supported in their everyday environments. Heidi has experience developing Positive Behaviour Support Plans, conducting functional behaviour assessments, and working alongside families, carers, and multidisciplinary teams to create practical, meaningful strategies that improve quality of life. Heidi is particularly passionate about supporting individuals with complex trauma and attachment needs, and values building genuine, trusting relationships that empower people to thrive. Outside of work, Heidi enjoys connecting with others, continuous learning, and contributing to supportive, collaborative environments.

Angus

Behaviour Support

Angus is currently completing his Honours in Psychology, having recently graduated with a Bachelor of Psychology. He brings a warm, approachable and person-centred style to his work, and enjoys meeting new people, building genuine connections, and getting to know each client as an individual. Angus enjoys supporting clients across a range of settings, including homes, SILs, schools, workplaces and day programs. He values creating a comfortable and respectful environment where people feel heard, understood and supported. Outside of work and study, Angus enjoys playing guitar and surfing.

Chris

Behaviour Support

Christopher is passionate about building a career in psychology and behaviour support. With experience in customer service, leadership, and teamwork across a variety of roles, he brings strong interpersonal and organisational skills to his practice. Christopher is dedicated to supporting participants with a positive, professional approach, helping them work toward their goals and achieve greater independence.

Natalia

Behaviour Support

Natalia brings hands-on experience supporting children and individuals with disabilities in both clinical and community settings. She brings a person-centred, evidence-based approach to behaviour support, underpinned by strong communication skills and a background in holistic care. Natalia is passionate about fostering independence and wellbeing, working collaboratively with participants, families, and multidisciplinary teams to achieve meaningful outcomes.

Sarah

Behaviour Support

Sarah is an experienced Support Coordinator with a strong background in mental health and supporting people with disability. She is passionate about working alongside people to navigate the complexities of the NDIS, coordinating the supports they need to achieve their goals and live meaningful, fulfilling lives. Sarah enjoys working through complex situations, bringing people together and finding practical solutions that make a meaningful difference. Drawing on her background in mental health and support coordination, she believes the best outcomes are achieved through collaboration, open communication and thoughtful, individualised approaches that build capacity, promote independence and recognise each person’s strengths, goals and circumstances. As an NDIS Behaviour Support Practitioner, Sarah is committed to delivering evidence-informed Positive Behaviour Support that enhances quality of life and promotes meaningful outcomes. She believes that understanding the person, their experiences and the reasons behind behaviours is fundamental to providing respectful, effective support. Working alongside individuals, families and support teams, Sarah develops practical, individualised strategies that uphold each person’s rights, dignity and choices while improving quality of life.

Billie

Behaviour Support

Billie is a dedicated Behaviour Support Practitioner with a Bachelor of Psychological Science and a strong passion for helping individuals lead more independent and meaningful lives. Billie’s approach is grounded in empathy, respect, and evidence-based practices, focusing on the unique needs of each person supported. What drives Billie in this role is the opportunity to make a real, lasting difference, whether by reducing challenging behaviours, building new skills, or creating more inclusive and supportive environments. Billie works collaboratively with clients, families, and support teams to ensure that each behaviour support plan is both effective and empowering.

Lara

Behaviour Support

Lara is a Behaviour Support Practitioner with hands-on experience supporting individuals and teams in dynamic environments. She brings a person-centred, evidence-based approach to behaviour support, underpinned by exceptional communication skills, empathy, and a strong background in team safety and leadership. Lara is passionate about fostering independence and positive outcomes, working collaboratively with participants, families, and multidisciplinary teams to enhance overall wellbeing.

Allied health

Physiotherapy

Natalia

Physiotherapist & Behaviour Support Practitioner

Natalia is a physiotherapist who is passionate about helping clients feel stronger, safer, and more confident in their everyday movement. Natalia takes a warm, person-centred approach and focuses on understanding each person's goals, routines, and challenges so therapy feels practical, supportive, and meaningful. Through experience across musculoskeletal, neurological, and rehabilitation settings, Natalia has supported clients with mobility, exercise programs, functional retraining, gait practice, falls prevention, and education around safe movement and self-management. Natalia enjoys working collaboratively with clients, families, and care teams to build independence, improve wellbeing, and support people to participate more fully in daily life.

Focus: Musculoskeletal Physiotherapy, Neurological Rehabilitation, Functional Rehabilitation, Gait Retraining, Falls Prevention, Exercise Prescription, Mobility Training, Functional Retraining, Stroke Rehabilitation, Disability Support, Patient Education, Person Centred Care

Allied health

Occupational therapy

Grace

Occupational Therapist

Grace is a warm and approachable Occupational Therapist who supports people of all ages to build confidence, independence, and practical skills for everyday life. She takes a person-centred and collaborative approach, working closely with each individual to understand their goals, strengths, and support needs. Grace is committed to providing practical, meaningful strategies that help people participate more fully in their daily routines, relationships, and community.

Focus: Occupational Therapy, Person Centred Care, Functional Independence, Activities of Daily Living (ADL), Community Participation, Goal Setting, Life Skills Development, Collaborative Care, Disability Support, Patient Education

Nursing

Our registered nurses

Sarah

Registered Nursing Lead

Rebecca

Registered Nurse

Rebecca is a Registered Nurse with experience in perioperative care at Hunter Valley Private Hospital, supporting patients through surgical procedures with a strong focus on safety, comfort, and communication. Rebecca is experienced in clinical assessment, care planning, and coordinating with doctors, allied health teams, and support workers to deliver high quality care, and also monitors complex clients, including those with diabetes. Rebecca has worked with the NSW Health Workforce Surge Team, where they developed strong skills in infection control, documentation, and multidisciplinary teamwork. Rebecca's experience as a Disability Support Worker has further strengthened their ability to provide personalised, compassionate care and build meaningful connections with clients.

Samantha

Registered Nurse

Samantha is a dedicated and compassionate Registered Nurse with experience across Theatre, Anaesthetics, Surgical, Respiratory, and Paediatric care. Samantha currently works at John Hunter Hospital and John Hunter Children's Hospital, supporting patients and families through a wide range of clinical needs, including care for children and individuals with additional needs. Samantha is confident working in fast-paced environments and brings strong skills in medication administration, patient monitoring, and multidisciplinary teamwork. Previous experience as an Assistant in Nursing has strengthened Samantha's hands-on care and attention to detail. Samantha takes pride in being adaptable, professional, and focused on delivering safe, person-centred care.

Madelyn

Registered Nurse

Madelyn is a passionate and dedicated Registered Nurse with experience across emergency, rehabilitation, community health, and aged care settings. Previous work as an AIN has provided Madelyn with valuable hands-on clinical experience, which they combine with their RN qualifications to make informed clinical assessments and deliver effective care. Madelyn works closely with participants to monitor progress, evaluate outcomes, and support the ongoing development of their care plans. Madelyn is confident in high pressure environments and brings strong skills in medication administration, vital sign monitoring, and holistic health management. With hands-on experience in both nursing and support roles, Madelyn is adaptable, proactive, and committed to delivering safe, high quality care.

Emma

Registered Nurse

Having worked as a support worker and now as a Registered Nurse, Emma brings strong hands-on disability and aged care experience to clinical practice, including conducting health assessments, monitoring client wellbeing, identifying changes in condition, and coordinating care plans with NDIS services. With a strong background in customer-focused roles, Emma remains calm and responsive in fast-paced and sensitive situations. Emma brings a professional, empathetic approach to their work and is passionate about building meaningful connections with clients while contributing to safe, consistent, and high-quality care.

Caitlin

Registered Nurse

Caitlin is a Registered Nurse with three years of diverse clinical experience across emergency, inpatient, and procedural care. Caitlin currently works in the Emergency Department at John Hunter Hospital, where they have developed strong skills in resuscitation, team coordination, and delivering care in high-pressure environments. Caitlin takes a collaborative, evidence-based, and person-centred approach, with a strong focus on safety, compassion, and clear communication. Caitlin is passionate about supporting both adults and children through critical moments with confidence and empathy.

Bree

Registered Nurse

Bree is a dedicated and compassionate Registered Nurse with experience across disability support, aged care, and clinical nursing practice. Bree is committed to delivering high-quality, person-centred care that prioritises dignity, safety, and individual wellbeing. Bree has experience supporting individuals with complex needs, including personal care, mobility, and daily living supports, and works collaboratively with clients, families, and multidisciplinary teams, bringing strong communication, organisation, and problem-solving skills. Bree is known for being calm, adaptable, and focused on providing safe, compassionate care.

Communication access

Auslan-trained support workers

For participants who are Deaf or hard of hearing, a support worker who signs changes what a shift can be — conversations happen directly, rather than through an interpreter or a family member relaying. Our Auslan-trained team includes tutors and educators with lived experience of the Deaf community, and workers experienced in tactile Auslan.

Andrew

Andrew is an Auslan tutor and Deaf guest educator who brings lived experience to the role, with experience supporting students, interpreters, and training programs across TAFE and Deaf Connect. Andrew specialises in modelling authentic Auslan communication, guiding role-plays, and mentoring learners to build real-world signing confidence. Andrew is passionate about improving access, strengthening Deaf awareness, and helping future interpreters develop clear, culturally respectful communication skills. With a strong professional background in administration, records management, and customer support, Andrew brings organisation, patience, and a collaborative style to every learning environment.

Miriam

Miriam is a dedicated support worker and education student with strong experience supporting clients with diverse communication needs, including Auslan and tactile Auslan users. Miriam has worked closely with individuals with ASD Level 3 and adapts their support to meet each person's unique learning, sensory, and communication needs. With a background in teaching, swim instruction, and youth engagement, Miriam brings patience, professionalism, and a person-centred approach to every interaction. Miriam is passionate about accessibility, inclusive communication, and helping people feel understood, supported, and empowered.

Bree

Bree is an experienced disability support worker with a background in person-centred care, social support, conflict resolution, and manual handling, including hoists and transfers. Bree has worked across multiple disability services and brings strong teamwork, reliability, and communication skills to every shift. Currently studying Psychological Science, Bree holds a Certificate II in Auslan and is working through Certificate III, so Bree can support participants with diverse communication needs. Patient and adaptable, Bree is passionate about helping people live safely, independently, and confidently.

Ben

Ben has spent many years working in disability support and teaching Auslan, and is passionate about helping people communicate, connect, and live as independently as possible. Ben enjoys building strong relationships with the people they support and takes pride in providing respectful, reliable, and person-centred care. Ben's background includes supporting people with a wide range of needs, including Deaf and DeafBlind participants, assisting with daily living, community access, and communication. Patient, adaptable, and committed, Ben creates supportive environments where people feel understood, empowered, and included.

Elle

With hands-on experience as a support worker, a current Working with Children Check, and First Aid certification, I focus on delivering empathetic, individual-centered care and assisting clients with their daily needs. I am also Auslan trained, so I can support participants who are Deaf or hard of hearing directly, without an interpreter.

Karen

Karen's extensive experience spans aged care and disability support, from personal care to medication monitoring and social connection. She's dedicated to safe, respectful environments where the people she supports can genuinely thrive. Karen is also Auslan trained, so she can support participants who are Deaf or hard of hearing directly, without an interpreter.

Support delivery

Our senior support workers

Brooke

Brooke loves working with clients and making their day-to-day life that little bit more special. A keen adventurer, Brooke enjoys seeking out new places to visit. Originally from a childcare background, Brooke wanted a bit of a change after moving up to Newcastle from Sydney, and it's fair to say Brooke loves working with incredible people.

ASD, Childcare, Personal Care, Home Care

Amanda

Over the past fifteen years, Amanda has amassed extensive expertise in mental health, accessibility, mobility issues, and gender concerns. Amanda firmly believes that kindness, understanding, and empathy are pivotal in achieving positive outcomes for clients and guiding them toward their personal goals. Amanda's unwavering commitment lies in empowering individuals while prioritising their wellbeing in every aspect of the support provided.

Complex Behaviours, Mental Health, Trauma, Personal Care, Home Care

Sarah

Currently pursuing a Master of Science in Occupational Therapy, Sarah brings a compassionate and client-focused approach to the role of Disability Support Worker. A foundation in allied health education, coupled with nurturing instincts developed through motherhood, allows Sarah to provide empathetic care. Sarah values patience, adaptability, and creating supportive environments for both clients and their families. Sarah also holds an undergraduate degree in Health Industries, with a Bachelor of Science in Food Science and Human Nutrition.

Personal Care, Complex, Home Care, Dementia, OT

Lani

Lani has valuable experience in healthcare, including aged care, community support, and lifestyle assistance. Lani is skilled at helping with daily activities, nursing care, and promoting social interactions, having worked with clients with a range of needs such as disabilities and dementia, both at home and in residential care. Lani collaborates well with families and community partners to create support programs, and is experienced in developing care plans and documenting nursing procedures. Lani is also proficient in manual handling and using lifters to assist residents safely.

Complex, Personal Care, Nursing Care, Dementia, Aged Care

Alicia

Alicia's professional journey spans a diverse spectrum, encompassing roles in Compliance, Human Resources (HR), Workplace Health and Safety (WHS), and most recently, Recruitment within Disability Services. Through these experiences, Alicia has cultivated resilience, conflict resolution, empathy, compassion, and rapport-building skills, all vital for navigating the multifaceted landscape of disability support.

Mental Health, LGBTQ, Home Care

Connie

With a solid foundation in healthcare, Connie's journey began in aged care, which naturally led to the dynamic field of disability support. Armed with a Certificate III in Education Support and presently pursuing an Undergraduate Certificate in Health Science, Connie's commitment to enhancing lives continues to evolve. Connie's passion lies in forging connections with individuals from diverse backgrounds, and Connie finds genuine fulfilment in assisting them to realise their NDIS goals, irrespective of their magnitude.

Complex, Personal Care, ASD, Childcare, Aged Care, Dementia

Bridie

Bridie started as a trainee Early Childhood Educator at Little Miracles Swansea, working across different rooms. Bridie then focused on babies aged 0-2 years before moving to toddlers aged 2-3 years. After completing the traineeship, Bridie now works as a Room Assistant in the toddlers' room. Bridie's passion is to help children grow and develop.

Complex, Personal Care, Child Educator, Home Care, Community

Daniel

With a background as a certified light vehicle mechanic, Daniel has developed a profound appreciation for assisting individuals from all walks of life. Since 2021, Daniel has dedicated themselves to disability support work, driven by a passion for empowering others. These combined skills and experiences enable Daniel to offer holistic assistance and foster independence among participants.

Complex, Personal Care, Mechanic, Home Care

Greg

Throughout a long professional journey, Greg has dedicated the majority of a career to empowering individuals with disabilities. Greg's approach is deeply personal, striving to cultivate genuine connections with each person and understanding their unique personality to tailor support to their daily needs. Outside of work, skating has been a lifelong passion for Greg, imbuing a natural ease in conversing with individuals of all ages. Whether they're 10 or 100, Greg delights in hearing their stories and sharing their experiences.

Complex, Personal Care, Childcare, Mental Health, Home Care

Jessie

Jessie is a friendly and confident individual, highly motivated and hardworking, who thrives in team environments. With over four years of customer service experience, Jessie excels at building relationships and providing top-notch service. Jessie is also skilled at balancing work and education, having managed both effectively throughout schooling. Quick to learn new skills, Jessie has recently started tutoring Mathematics and English for students in Years 5-12, demonstrating an ability to work with children and assist with their studies. Jessie is eager to keep learning and to take on new challenges.

Personal Care, Complex, Home Care, Childcare

Andrew

Miriam

Bree

Ben

Andrea

Since 2016, Andrea has made people feel welcome and supported as a medical receptionist, and now channels that same warmth, organisation and attention to detail into dependable community and in-home support.

Memory

A Registered Nurse with broad hospital, aged care and disability experience, Memory combines clinical skill with genuine compassion — she loves helping clients feel safe, comfortable and truly respected.

Pascal

Pascal honed his communication and leadership through representative sport, while life alongside someone with autism taught him patience and resilience — qualities he brings warmly to every person he supports.

Adam

With 16 years in the transport industry behind him, Adam delivers safe, dependable support — from getting out and about in the community to assisting with daily activities — always with independence front of mind.

Amber M

Amber has been building her disability support career since 2022 on a customer service foundation dating back to 2018. Organised, efficient and First Aid certified, she takes pride in reliable personal and in-home care.

Bernadette

Bernadette discovered her calling early, working as an Assistant in Nursing across aged care facilities and hospitals while still at school — experiences that cemented her passion for care and her path towards nursing.

Carissa

After years leading teams as an Assistant Store Manager, Carissa chose support work to put her compassion and creativity where they matter most — improving lives with strong problem-solving and a dedicated, organised approach.

Carol

Carol draws on more than 20 years as a Registered Midwife and Nurse to provide holistic, person-centred support — empowering people through care, education and advocacy, and staying wonderfully calm when it counts.

Charlotte. P

An enthusiastic and well-mannered team player, Charlotte honed her customer service and food safety skills in hospitality, and now brings that friendly, dependable energy to supporting children and the community.

Karen

Kyla

Outgoing and genuinely people-focused, Kyla has specialised dementia care experience with HammondCare alongside years in hospitality and retail. She loves the connection side of support work — making every day warmer and easier for her clients.

Lara. T

Two years of support work and a Certificate III in Individual Support (Disability) sit behind Lara's calm, compassionate approach. Her six years in retail honed the people skills she brings to every client relationship.

Luke H

A background in media production and journalism gave Luke standout communication and conflict-resolution skills. He's dedicated to using them where they matter most — making a positive, everyday difference in people's lives.

Megan

Megan spent over a decade nurturing young children at Thornton Preschool and Maitland Child Care Centre, later adding disability support experience with Hireup. Caring for people's wellbeing and development has been her life's work.

Rylea

Dependable and full of initiative, Rylea built her confidence through years in customer service and staff training. She loves working as part of a team and bringing genuine fun to every day.

Sharlene

Sharlene has spent over 15 years in disability support and still loves seeing clients grow in independence. Skilled in behaviour support and medication assistance, she delivers tailored care built on safety, dignity and empowerment.

Sharon

Sharon holds a Certificate III in Individual Support and brings more than 20 years of care and community experience to every visit. Mature, honest and reliable, she finds real joy in helping people live independently and with dignity.

Teeha

A book-loving, beach-going Newcastle local of 14 years, Teeha brings humour, creativity and plenty of dance moves to support work. From cooking to crafting, she loves encouraging self-love, healthy boundaries and being your best self.

The heart of our service

Our support workers

Every support worker is trained and clinically overseen by our registered nurses and psychologists.

Search support workers248 people

Aiga
Aiga, a University of Newcastle student, loves building genuine connections that help people feel confident and comfortable in their daily lives, bringing a positive, flexible and person-centred approach to every shift.
Aimee
After more than two years supporting people across aged care and disability, Aimee brings real depth to her work with clients with diverse needs, finding her greatest reward in building capacity and community connection.
Aisha
A final-year Psychological Science student, Aisha pairs her studies with hands-on experience across aged care, disability support and childcare, and loves working alongside families and care teams to promote independence, safety and dignity.
Akuot
Akuot thrives on helping people feel safe, respected and empowered, drawing on experience across disability, mental health and aged care to create genuinely inclusive spaces for people of every age and background.
Alice
Alice combines four years of customer service experience with a naturally friendly, approachable manner, connecting easily with people of all ages and bringing calm, dependable problem-solving to every day of support work.
Alicia T
Reliability and genuine warmth sit at the heart of Alicia's approach. Her customer service background sharpened her communication and teamwork, and she loves that support work lets her connect with people of every age.
Alyssa
Alyssa has worked across community support, in-home aged care and customer service, and brings that breadth to every client — delivering flexible, person-centred support that fosters independence and a genuinely positive environment.
Amber B
For Amber, great support starts with genuine, respectful relationships. Drawing on six years in customer-focused roles and a love of travel, she helps each person feel comfortable, understood and supported towards independence.
Amber S
Dignity comes first for Amber. An experienced care assistant with a sincere passion for supporting older people, she loves helping clients stay independent and well while receiving genuinely compassionate, high-standard care.
Amelia
Amelia brings a calm, caring presence shaped by her background in beauty therapy, and is building her skills in youth and disability support — creating spaces where every client feels heard, supported and empowered.
Andrew R
Mentoring and coaching run through everything Andrew does. With a strong background in leadership, wellbeing and community support, he loves helping people from all backgrounds feel valued and work steadily towards their goals.
Angel
Angel's aged care experience at Maroba built strong skills in supporting people with dignity, comfort and safety. Warm and well organised, Angel is passionate about helping clients stay independent and enjoy real quality of life.
Angie
With years across SIL homes and community settings, Angie offers calm, confident support for people with varying needs — from daily care and medication assistance to community engagement — and never stops upskilling her practice.
Arameia
Fresh from an early admission to study Speech Pathology, Arameia loves working with children and families — bringing patience, empathy and a knack for creating safe, structured and positive environments to every support role.
Archie
Archie recently completed his HSC and brings the energy, patience and team mindset built through sport and customer service to support work — focused on earning trust and helping each person feel valued and capable.
Ashley
Ashley specialises in supporting people with complex needs, including mental health and forensic backgrounds. As a Site Manager, Ashley leads with empathy and advocacy, driven by a belief in every individual's unique journey.
Ashley H.
Practical help and emotional support go hand in hand for Ashley, whose experience spans disability support, hospitality and retail — all in service of inclusive spaces where people feel respected and encouraged towards independence.
Asmar
Asmar combines a strong clinical background — including work as an Assistant in Nursing and medical training overseas — with a calm, respectful manner, coordinating closely with families and health professionals so every person feels safe and valued.
Augustina
Trained across disability, aged care, community services and counselling, Augustina delivers holistic, person-centred care for people with complex needs — always working to ensure clients feel safe, respected and genuinely empowered.
Avalon
Currently studying a Bachelor of Nursing, Avalon has experience across community care and child engagement, and finds real joy in creating inclusive, supportive environments that lift each participant's quality of life.
Bailey
Bailey's background in coaching and occupational therapy assistance shines through in attentive, encouraging support for people of all ages — with a focus on positive interactions and practical problem-solving that makes a real difference.
Benjamin M
Calm, adaptable and reliable, Benjamin draws on a background in administration, leadership and hands-on support — plus his current Media and Communications studies — to help clients live safely, independently and with dignity.
Ben
Ben is a Social Work student with hands-on disability support experience, where connecting with clients and championing accessibility came naturally. His studies in psychology and sociology deepen the care he brings to every shift.
Benjamin
A strong work ethic and genuine enthusiasm define Benjamin's approach. Skilled in teamwork and keeping environments clean and organised, he is dedicated to making a positive difference through compassionate, high-quality support.
Beth
Twelve years in customer-focused roles taught Beth how to stay warm and unflappable under pressure. Now studying a Bachelor of Nursing, she loves creating positive experiences and genuine connection in every interaction.
Bianca
Helping people reach their highest potential is what drives Bianca. With experience spanning leadership, support work and education, she brings excellent communication and a motivated, adaptable approach to every client relationship.
Billiejo
Billiejo holds a Certificate III in Individual Support and has worked across disability, aged care, childcare and community services — supporting daily goals, offering emotional support and helping clients stay independent in their community.
Brearna
Over ten years across childcare, community and customer-facing roles have made Brearna a calm, organised and trusted presence — someone who builds rapport with people of all ages and creates safe, positive environments.
Bree
An experienced disability support worker now studying Psychological Science, Bree is confident supporting people with diverse needs and takes real pride in the meaningful connections built through relationship-based, person-centred care.
Cameron
Cameron is studying a Bachelor of Primary Education and brings that same passion for working with people into support work — reliable, communicative and eager to make a genuinely positive impact in the community.
Caitlin
As a Nursing Assistant, Caitlin learned that great care combines compassion with organisation. She brings strong time management, discretion and a collaborative spirit to delivering consistently high-quality, attentive support.
Caitlin
Caitlin is a Registered Nurse whose aged care and disability experience shaped a deep commitment to person-centred care — supporting clients and their families with dignity, empathy and genuine professionalism.
Carlie
Carlie is an Early Childhood Educator whose experience supporting children with diverse developmental, behavioral, and emotional needs has shaped a deep commitment to inclusive care — empowering young learners and their families with empathy, patience, and genuine professionalism.
Charles
Charles spent many years in electrical operations and field services, where safety, teamwork and dependability were everything — values he now brings to support work, along with clear communication and a genuine community focus.
Charlotte. G
Charlotte is building on her aged care and administration experience while studying a Certificate III in Community Services, offering warm, well-organised support to people with diverse needs.
Claire
Claire, an Environmental Engineering student at the University of Newcastle, brings four years of customer service experience and a talent for communication and calm conflict resolution to building positive, supportive relationships.
Claudia P
Currently studying a Bachelor of Occupational Therapy, Claudia pairs her customer service and administration background with a genuine passion for helping people, bringing warmth, professionalism and a keen willingness to learn to every shift.
Claudia
Claudia is an experienced support worker with a background in early childhood education, skilled in personal care, medication assistance and behaviour support — and she loves seeing clients grow more independent every day.
Dakota
Dakota moved from retail and customer service into out-of-school-hours education, and now channels a talent for building positive relationships into creating safe, inclusive spaces where people of all ages and abilities feel welcome.
Dale
With more than 25 years supporting people with complex needs, Dale is the steady presence clients can count on — calm, adaptable and dedicated to building routines that foster real independence.
Daley
A University of Newcastle student with a hospitality and retail background, Daley thrives in busy environments and brings that same energy, reliability and people-first approach to supporting clients day to day.
Dana
For Dana, support work is all about connection — she draws on experience across disability support, administration and volunteer coordination to help clients reach their daily goals at home and in the community.
Daniel. B
Daniel brings extensive experience across disability and youth support, from personal care to individualised care plans, and takes real pride in seeing clients achieve positive outcomes in every setting.
Darcy
An experienced Student Learning Support Officer, Darcy specialises in structured, positive support for people with learning and behavioural challenges, and loves the meaningful connections that help each individual engage and succeed.
Darcy. M
Through roles with Motiv8 OOSH and Motiv8 Sports, Darcy discovered a love of helping young people build confidence — and now brings that same calm, reliable energy to fostering independence, inclusion and dignity.
Deborah
Deborah has supported older adults and people with disability across home care and healthcare settings, and finds genuine joy in building connections that help clients feel safe, valued and engaged in their communities.
Denique
An experienced disability support worker, Denique champions each client's independence and wellbeing — providing individualised care and medication support while advocating for the rights of every person she works with.
Deon
Deon is a Pharmacy student at the University of Newcastle whose community pharmacy experience brings careful medication handling and a calm, patient approach to helping clients build independence, confidence and wellbeing.
Eden
Coming from hospitality, Eden knows how to make people feel comfortable and valued — combining organisation, adaptability and genuine warmth to deliver respectful, person-centred support in clients' everyday lives.
Eilish
Eilish combines experience in childcare and healthcare assistance with natural empathy and reliability, tailoring her support to each individual and taking real pride in the positive difference it makes.
Eliza
With two years of psychology studies and a certification in Individual Support (Disability), Eliza brings real insight to mental health support — delivering holistic, person-centred care that helps NDIS participants thrive.
Ella
A Bachelor of Nursing student with a Certificate III in Health Services Assistance, Ella has worked as an AIN and disability support worker — and loves helping people feel safe, respected and included.
Ella
Ella's background across hospitality, customer service and volunteering taught her the value of genuinely caring for people, and she brings that positive energy and attention to detail to every client she supports.
Elle
With hands-on experience as a support worker, a current Working with Children Check, and First Aid certification, I focus on delivering empathetic, individual-centered care and assisting clients with their daily needs. I am also Auslan trained, so I can support participants who are Deaf or hard of hearing directly, without an interpreter.
Emelia
Energetic and endlessly curious, Emelia loves learning new skills and connecting with people — an enthusiasm that shines through in the warm, motivated support she brings to every client.
Emma
Emma brings 15 years of people-focused experience and a big heart — she is also a foster carer for animals with complex needs, and loves helping clients feel safe, seen and supported in reaching their goals.
Emma
From floristry to leadership roles in hospitality and retail, Emma's varied career shaped her calm, capable support style — while her creative side, from painting to piano, brings colour and connection to every shift.
Emmanuel
Emmanuel has spent more than 20 years building connections in busy, people-focused environments, and now brings that patience, reliability and steady presence to support that promotes dignity, confidence and wellbeing.
Erin
Erin has worked as an Assistant in Nursing and a Community Care Assistant, supporting older clients with daily tasks, outings, shopping and appointments — practical, hands-on help that keeps people connected to their community.
Eva
Eva believes everyone deserves to feel supported, valued and empowered — and her strengths in leadership, teamwork and problem-solving help her deliver person-centred care that builds independence and dignity.
Feby
Organised, patient and detail-focused, Feby supports clients with daily living tasks in a way that builds independence — always taking care to ensure positive outcomes for clients and their families alike.
Fergus
A Marketing graduate from the University of Newcastle, Fergus brings creativity, enthusiasm and strong communication from his sales and customer service background — and a genuine eagerness to support others as part of the team.
Finehika
Finehika thrives in people-focused environments, drawing on more than three years in hospitality to build genuine, trusting relationships — delivering person-centred care that protects dignity and encourages meaningful participation in daily life.
Francesco
Francesco is a dedicated Support Worker whose rich experience in fast-paced customer service, hospitality, and inclusive sports programs shaped a deep commitment to person-centred support — empowering clients with dignity, active engagement, and genuine reliability.
Gabrielle
With over four years supporting people with mental health challenges, ADHD and Down syndrome, Gabrielle brings a calm, trauma-informed approach — working alongside each participant to build capacity, confidence and meaningful goals.
Gea
Gea's background in HR and medical transcription honed a sharp eye for detail and clear communication — skills she now devotes to providing consistent, high-quality support and genuine care for others.
Grace
Grace is a warm and nurturing childcare educator whose experience at St Nicholas OOSH and Inflatable World taught her how to keep children safe, engaged and thriving through play, routine and positive rapport.
Grace S.
Grace’s extensive experience in aged care has shaped her compassionate approach, strong communication, and commitment to supporting others with dignity and respect — qualities she brings to every person she supports.
Guy A.
After 35 years leading teams across broadcasting, advertising and franchise operations, Guy brings exceptional people skills, dependability and stakeholder know-how — strengths he now applies to supporting others and building strong community connections.
Guy
A recent graduate in Business and Innovation & Entrepreneurship, Guy pairs strong communication and problem-solving from retail and event management with a genuine drive to make a positive impact for clients.
Hailey
Hailey is a quick learner who adapts easily to new environments and genuinely goes above and beyond — bringing excellent communication, warmth and problem-solving to high-quality, dedicated care.
Hannah F.
Hannah is completing her Bachelor of Nursing at the University of Newcastle, with hands-on hospital experience as an AIN that gives her strong clinical skills in personal care, mobility support and health monitoring.
Hannah J.
Having supported NDIS participants across Newcastle for several years, Hannah focuses on building independence, confidence and holistic wellbeing — creating safe, empowering spaces where each person can genuinely grow and thrive.
Hannah L.
Currently studying Forensic Science and Criminology, Hannah brings empathy, adaptability and a strong commitment to community — with customer service experience that shaped her positive, problem-solving approach to each person's needs.
Hannah M.
Years of involvement in sport have given Hannah a natural knack for engaging children of all ages, and as a Bachelor of Nursing student she combines that energy with dependable, caring support.
Hannah
A Psychological Science and Criminology student with First Aid, CPR and NDIS certifications, Hannah has earned the trust of local families through babysitting — and loves putting her empathy to work in care.
Harry
Harry plays first-grade soccer in Newcastle and loves the outdoors — when he's not walking his two cattle dogs or at the gym, he's bringing that active, easy-going energy to his support work.
Holly
Holly holds a Bachelor's degree in Criminology and Psychology and has worked as a nanny, backed by five years in customer service — experience she channels into attentive, hardworking and detail-focused support.
Hope
Experienced across community and clinical settings, Hope is known for her professionalism and calm consistency — building rapport, promoting independence and navigating challenging behaviours with the empathy that helps clients feel truly safe.
Hugh
Enthusiastic and detail-oriented, Hugh thrives in fast-paced settings and holds himself to high standards — whether working independently or in a team, he is committed to dependable, high-quality support for every client.
Ike
Ike is an enthusiastic and reliable support worker who thrives in busy environments and holds himself to high standards, whether working independently or in a team, across personal care, community and overnight support.
Immy
Currently studying Marketing Management, Immy brings years of school leadership — including Wellbeing Captain and Peer Support Leader roles — to her support work, where she loves encouraging others and helping them feel included.
Indy
A Bachelor of Nursing student and working Assistant in Nursing, Indy combines clinical experience across hospital and clinic settings with a genuine dedication to making a positive difference in people's wellbeing.
Isabella
Isabella's years in a busy pharmacy taught her calm, clear communication and careful attention to detail — qualities she now brings to helping clients feel safe, respected and confident on every shift.
Isabel
With a strong background in hospitality and customer service, Isabel loves building relationships and learning new skills, bringing organisation and a high standard of care to every person she supports.
Ishbel
Ishbel’s background in childcare, hospitality and team leadership has strengthened her patience, communication and ability to connect with people — skills she now brings to providing reliable, thoughtful support and genuine care for others.
Jack
Jack, a recently qualified teacher, has supported people with ADHD, autism and trauma in education and therapy settings. Patient and adaptable, he often uses music and staying active to build positive connections.
Jackson. R
After building strong interpersonal and time-management skills in hospitality and fieldwork, Jackson moved into disability support to put his compassion and communication skills to work enhancing people's everyday lives.
Jackson. T
Kind-hearted and endlessly positive, Jackson found his passion in helping people enjoy everyday life and work towards their goals, backed by communication skills honed through years of customer service.
Jacob F.
Jacob is an aspiring Disability Support Worker whose strong background in cleaning, hospitality, and active team environments shaped a deep commitment to high-quality support — creating safe, clean, and welcoming spaces for clients with empathy, reliability, and genuine professionalism.
Jacob
Jacob's years as a primary teacher and teacher's aide shaped a calm, flexible approach to support. He loves building confidence and independence so each person can pursue their goals in meaningful ways.
Jane
Jane has spent more than 25 years in public health and hospital administration, pairing meticulous organisation with genuine warmth — a calm, compassionate presence with deep respect for people of all backgrounds.
James
James honed his calm, fair approach as a representative basketball referee in inclusive sporting environments. He's passionate about building trust and helping people feel valued, confident and supported to reach their goals.
Jaskaran
For Jaskaran, great support starts with trust — building strong relationships and positive environments while assisting with personal care, community access and daily living, so each person can grow their independence.
Jasmine
Jasmine supports clients across the Newcastle region with personal care, emotional support and community access, working alongside health professionals — and finds nothing more rewarding than seeing people live with dignity and independence.
Jason
Drawing on more than a decade in disability support, Jason assists clients with daily living, community participation and addiction support, bringing a calm, solutions-focused mindset and genuine commitment to wellbeing to every shift.
Javanna
A former early-education room leader now studying youth support, Javanna brings a calm, nurturing style that helps people feel safe and comfortable, adapting her care to suit each person's needs.
Jay
Jay is a dedicated Support Worker and Youth Mentor whose experience in youth care, disability support, and fitness instruction has shaped a deep commitment to person-centred mentorship — empowering individuals to achieve their personal goals through active listening, patience, and genuine positivity
Jesse
Jesse discovered a passion for support work while caring for a family member with motor neurone disease, bringing empathy, adaptability and hospitality-honed people skills to helping others live well.
Jessica
Warm and genuinely caring, Jessica loves supporting people to make the most of each day and work towards their goals, pairing a can-do attitude with people skills built through extensive customer service experience.
Jessica
Three years as an Assistant in Nursing in aged care — and current Bachelor of Nursing studies — give Jessica strong clinical grounding. She's dedicated to care that champions every client's dignity and choice.
Jessica
Versatile and proactive, Jessica provides personal care, medication support and community access with real professionalism, building easy rapport with clients and bringing attention to detail to every visit.
Jessica B.
Jessica supports children and young people in residential care with a calm, trauma-informed approach, drawing on backgrounds in counselling, emergency healthcare and hands-on trade work to bring compassion and real-world reliability.
Jessica C.
Experienced with complex disability support — including PEG feeding, medication assistance and manual handling — Jessica creates calm, respectful environments and works closely with families and care teams to build each person's independence.
Jessie
Jessie takes pride in helping people live more independently at home and in the community, combining disability support experience with practical trade skills, an approachable nature and a willingness to keep learning.
Jitesh
Jitesh is a dedicated Support Worker whose studies in Community Services and Social Work have shaped a deep commitment to person-centred care — supporting clients to achieve their goals and improve their wellbeing with dignity, empathy, and genuine professionalism.
Joanne
Blending experience from education and retail leadership, Joanne supports clients with physical, intellectual and psychosocial disabilities, committed to meaningful relationships that leave every person feeling safe, empowered and able to reach their goals.
Joe
Joe's years across hospitality, safety supervision and community venues built a calm, friendly style and quick adaptability. With a keen interest in psychology and community safety, he loves creating positive experiences for others.
Joel
Passionate about independence and inclusion, Joel supports clients with complex needs through personal care, skill development and community engagement — and is a strong advocate for the rights of every person he works with.
John
John brings over 30 years of hands-on experience, most recently supporting people with complex needs and dual diagnoses at SCOPE Disability Australia. Practical and empathetic, he's driven by helping people live independently and safely.
Jordan
Energetic and people-focused, Jordan stepped into support work from managing a busy quick-service restaurant, bringing strong teamwork and problem-solving skills plus a love of travel, new places and meeting new people.
Jordan
Qualified in both Disability and Children's Services, Jordan draws on more than a decade of experience to deliver consistent, person-centred support that helps people live with dignity, independence and community connection.
Joseph
Joseph has supported young people through Intensive Therapeutic Care and semi-independent living programs, building positive relationships and backing education and employment goals. He's motivated by seeing people thrive in their communities.
Joshua
Reliable and personable, Joshua handles sensitive situations with respect and compassion. His customer service background shows in the positive relationships he builds and the proactive, client-focused way he approaches every day's support.
Joyce
A long-serving disability support professional and team leader, Joyce mentors staff, supports people with complex needs and delivers care with dignity — helping clients grow confidence, independence and connection to their community.
Julian
Julian holds a Certificate III in Individual Support and enjoys the everyday moments of support work — cooking, shopping, companionship — taking a calm, respectful approach that helps people feel genuinely comfortable and capable.
Julie
Julie is known for warm communication, dependability and a proactive approach to daily support. She treats every interaction with sensitivity and respect, and takes real pride in the trusted relationships she builds.
Julius
Julius brings extensive experience across aged care, disability services and dementia care, matching strong organisation and adaptability with the compassionate, high-quality support that helps clients feel truly looked after.
Kaelan
Having supported people across SIL homes and community settings, Kaelan focuses on creating calm environments where clients feel safe and in control — and loves watching confidence and independence grow from there.
Kaiden
Friendly and down-to-earth, Kaiden draws on customer service experience and team sport to connect easily with people, offering patient one-on-one support that builds genuine trust, confidence and independence.
Kaitlyn
Kaitlyn has grown from hands-on support roles to leading teams as a Service Manager. What drives her is simple: making sure participants and their families feel heard, respected and truly at the centre of their care.
Kalani
Motivated and well organised, Kalani assists with daily living, personal care, household tasks and community involvement, and loves being part of a team that creates a positive, supportive atmosphere for every client.
Karin
Creative at heart, Karin weaves art, therapeutic play and hands-on activities into her support work, drawing on years across childcare and disability services to help people build skills, confidence and community connection.
Katrina
Sixteen years of person-centred disability support have given Katrina deep empathy and resilience. Skilled in behaviour support and daily living assistance, she adapts to each person and takes pride in improving quality of life.
Keely
Keely holds a Diploma in Community Services and is TCI-trained, with experience supporting young people through daily routines, goal setting and behavioural support. Her calm empathy extends to animals too, through volunteering and fundraising.
Kellie
With more than 20 years in disability care and a background as a registered paediatric nurse, Kellie supports clients of all ages with warmth, skill and a genuine love of seeing people reach their goals.
Kiara
Kiara is a friendly, dependable Criminology student at the University of Newcastle with childcare and nannying experience. She loves meeting new people and helping clients get out and about in the community.
Kilisitina
A community support worker for more than a decade, Kilisitina specialises in person-centred care for people with complex disability and mental health needs, working alongside families to build independence and quality of life.
Kimberly
Nothing motivates Kimberly more than helping people reach their goals. Patient, empathetic and a great communicator, she builds warm, respectful relationships with clients and their families every day.
Kim
Kim holds a Cert III in Disability and Aged Care and brings hands-on experience across personal care, community access and behaviour support — compassionate, capable care for people with diverse needs.
Kim
Calm, respectful and endlessly patient, Kim supports people across everything from community access to medication assistance and tube feeding, and loves seeing clients grow in confidence, independence and everyday life skills.
Kristian
Kristian brings strong leadership, problem-solving and a can-do attitude from a professional background into disability support — adaptable, positive, and focused on helping clients achieve real, meaningful outcomes in daily life.
Krystle
With a Cert IV in HR Business Management and a Bachelor of Criminal Justice underway, Krystle brings strong people skills from a career in recruitment, training and employee relations — and a genuine focus on people and culture.
Kylie
A country girl at heart now based in Newcastle, Kylie has several years of support work behind her and loves gardening, cooking, walks and scenic drives with clients — making each day genuinely meaningful.
Kyran
Kyran combines his experience as a School Learning Support Officer with the teamwork and resilience of a contracted Sydney Roosters athlete. Proud to have represented Indigenous youth nationally, he brings community and encouragement to every shift.
Lachlan
Energetic and person-centred, Lachlan works across personal care, behaviour support and community access, with trauma-informed experience as a Therapeutic Youth Worker. A keen surfer and soccer player, he loves helping clients live active, full lives.
Lachlan
As a former surf instructor and hostel activity leader, Lachlan knows how to make connection and fun part of every day. His lived experience with ADHD helps him support clients with real understanding and respect.
Lana
Helping people feel comfortable, confident and understood is what Lana does best. Experienced in personal care, mobility support and community access, she encourages independence while keeping every client feeling safe and respected.
Lana
Lana brings a creative spark from her background in design and branding, along with sharp problem-solving and genuine warmth. She loves finding tailored ways to make each client's day run smoothly.
Lara. G
With strong management experience and a natural gift for communication, Lara is dedicated to creating safe, positive environments. She finds real purpose in supporting others and helping people feel secure and cared for.
Lara
Lara's experience as a Childcare Room Leader taught her how to create safe, positive spaces where people feel truly valued. Calm and approachable, she loves building genuine connections that help clients feel comfortable and confident.
Lara Z
Outgoing, organised and thoroughly reliable, Lara has spent years in client-focused roles keeping everything running smoothly. She brings those same skills to support work — making sure her clients' days go exactly to plan.
Laura
Laura has supported clients across SIL homes, forensic mental health services and complex care settings, and it shows in her calm professionalism. Empowering people to live with dignity and independence drives everything she does.
Lee Anne
Eleven years as a hairdresser alongside the renowned John Adams gave Lee Anne exceptional people skills, creativity and professionalism — qualities she now pours into helping clients feel great and stay connected to their communities.
Levi
Levi has firsthand experience supporting people with autism and complex needs, backed by the practicality and attention to detail of his construction background. Reliable and calm, he loves helping clients live healthier, more independent lives.
Liam
Studying a Bachelor of Psychological Science at the University of Newcastle, Liam pairs a genuine interest in wellbeing with years of customer service experience. He stays calm under pressure and loves building real connections with clients.
Lily
Lily's varied background across hospitality, childcare and hands-on work has made her adaptable, resourceful and a great communicator. What she loves most is fostering independence and creating a positive, safe environment for her clients.
Lily H
From hospitality to childcare to professional cleaning, Lily has built a versatile toolkit she now puts to work in support. Whatever the task, her goal stays the same: quality care that fosters independence and makes people feel welcome.
Lilly S
A natural team player with a keen eye for detail, Lilly built her friendly, efficient service skills at KFC Singleton and brings the same positivity and care to creating great experiences for the people she supports.
Lohgan
Lohgan holds a Certificate III in Individual Support and has two years' experience in disability support. Patient, understanding and calm, Lohgan finds daily motivation in helping people maintain independence and live fulfilling, meaningful lives.
Loretta
Loretta's twenty-plus years across childcare, real estate and the performing arts made her a natural at creating inclusive, supportive environments. Now completing her Certificate III in Individual Support, she brings calm, care and genuine community spirit.
Lucy
A third-year Psychological Science student at the University of Newcastle, Lucy started working at fourteen and mentored younger students as a peer support leader — experience she draws on to connect warmly and genuinely with every client.
Luke
Luke has spent many years across disability, mental health and aged care, including SIL homes and active night support. With a Cert IV in Community Services, he focuses on helping people feel comfortable, understood and independent.
Luke B
Hands-on and dependable, Luke comes from carpentry and construction, where reliability and safety are second nature. He loves supporting people with practical everyday tasks and making every interaction a genuinely positive one.
Lynai
Lynai is studying Psychological Science and Counselling and is passionate about supporting young people's wellbeing. Trauma-informed, patient and calm under pressure, she creates safe spaces where clients feel comfortable, understood and encouraged to grow.
Lyndal
Thirty years of customer service and community-focused work across the public and private sectors have shaped Lyndal's friendly, reliable approach. She's passionate about building strong relationships and helping people achieve positive outcomes.
Maddison
Maddison holds a Certificate III in Health Services Assistance and has supported patients at Toronto Private Hospital. Helping people feel comfortable, cared for and respected is what she loves most about every day on the job.
Madeline
Madeline pairs a calm, highly organised professional background with lived experience of disability and mental health within her family. She's a confident, compassionate presence who supports safety, independence and wellbeing in every interaction.
Maisie
For Maisie, support work is all about meaningful community connection. With experience spanning complex disability support and aged care lifestyle coordination, she's driven by empathy, active listening and helping clients enjoy real quality of life.
Marina
One of ten children, Marina learnt patience and teamwork early. Bilingual, sporty and warm, she draws on customer service and youth teaching experience to build genuine connections and inclusive, encouraging environments for her clients.
Marlee
Marlee brings more than two years of disability support experience across SIL, personal care and high-intensity supports, plus the insight of parenting a child living with disability — fuelling a deep passion for advocacy, dignity and genuine connection.
Martin
Two decades leading real estate sales teams and years coaching rugby — from Newcastle's Hamilton Hawks to a club in Split, Croatia — have made Martin a natural mentor who loves helping people build skills and confidence.
Matt
Matt is a dedicated Support Worker whose experience in acquired brain injury care, community access, and fast-paced customer service has shaped a deep commitment to personalized support — assisting clients in their daily lives with adaptability, strong communication, and genuine empathy
Mel
Experienced and endlessly patient, Mel tailors reliable, empathetic support to each client's needs — from daily living assistance to community engagement — and is dedicated to helping people achieve independence and a better quality of life.
Megan
An Assistant in Nursing with high-intensity clinical skills — from medication assistance to PEG feeding, dementia and palliative care — Megan also brings a decade of early childhood education, offering care that is both expert and warm.
Melanie
Melanie spent years as a veterinary nurse in fast-paced, high-pressure settings, and now brings that same calm patience to support work — creating safe, respectful spaces where people feel valued and independent.
Melanie
With extensive experience in early childhood education and one-on-one care for children with special needs, Melanie loves creating inclusive, engaging environments where every person she supports feels safe and nurtured.
Melissa
Melissa's background in early childhood education shines through in her nurturing, individually tailored support. She takes real joy in helping children with special needs feel included, safe and engaged.
Mele
Having supported children, older people and people with disability as both a worker and community volunteer, Mele leads with empathy and calm reliability — and genuinely loves seeing her community thrive.
Melika
Melika comes to support work from a marketing career built on communication and teamwork, bringing enthusiasm, warmth and a genuine drive to help people achieve the best outcomes in their daily lives.
Melissa
For Melissa, great support means fostering independence, wellbeing and social inclusion. She takes a strengths-based, person-centred approach, empowering the people she works with to pursue their goals in the community.
Mia
Mia is a university student whose retail experience taught her how to connect with people from all walks of life. She's enthusiastic, reliable and passionate about providing compassionate care.
Mia P.
Building genuine relationships sits at the heart of Mia's work. With experience across disability and mental health support, she loves helping people grow their independence, wellbeing and connection every day.
Michel
Michel's background spans support work, trades and operations, giving him a practical, safety-first approach. He enjoys helping people get out and about — social activities, transport and everyday support alike.
Michelle
Michelle has spent years across aged care, hospital and community settings, and still loves what drew her in — making sure every person feels safe, comfortable and treated with dignity at home.
Mitchell
From school Prefect and St Vincent de Paul Society President to disability support worker, Mitchell has always been drawn to community. He brings empathy, strong communication and a genuine commitment to empowering others.
Miranda
Miranda pairs a calm, organised nature with real creativity — she's a skilled silversmith — and loves sharing meaningful activities and genuine conversation with the people she supports.
Miri
After more than eight years managing venues and restaurants, Miri knows how to create positive environments. She brings that same warmth, teamwork and problem-solving to supporting people at home and in the community.
Molly
A Bachelor of Nursing student with placements spanning aged care, rehabilitation and surgical settings, Molly loves the relationships at the heart of care — supporting people with dignity, kindness and respect.
Monica
Monica brings more than a decade in welfare and community services, including disability support and case management roles, and is passionate about person-centred care that delivers real outcomes for every client.
Monique
Organised, adaptable and genuinely compassionate, Monique has worked across disability care and community assistance. What she loves most is enhancing people's quality of life through thoughtful, personalised support.
Natalie
Natalie thrives on building meaningful connections. Experienced in daily living assistance and emotional support, with a background in hospitality management, she brings organisation, teamwork and warmth to every shift.
Niamh
Niamh is a third-year Occupational Therapy student at the University of Newcastle with childcare and nannying experience, and she loves applying her hardworking, independent approach to helping people flourish.
Nicholas
Practical and hands-on, Nicholas comes from agriculture, construction and youth physical activity programs. He loves the active side of support work and making a genuine difference in people's days.
Olivia
Olivia blends psychological knowledge with lived care experience, having supported children, families and people with disability through early childhood services, community programs and in-home support — always warm and person-centred.
Olivia K
What drives Olivia is seeing people grow in confidence and independence. Passionate about health and wellbeing, she brings energy, empathy and strong communication to every relationship she builds.
Oliver
As a classroom teacher, coach and program coordinator, Oliver has spent his career helping people of all ages grow. He brings that same energy and empathy to inclusive, engaging support work.
Oscar
Oscar is completing a Bachelor of Education majoring in PDHPE, with experience across teaching and after-school care. He loves building positive relationships and helping people reach their full potential.
Olyvia
Helping people feel confident and capable in their own homes is what Olyvia does best — from personal care and meals to household support, always respectful and encouraging of independence.
Oscar
Oscar's path to support work runs through the US Navy, the British Army and corporate leadership. Today he channels that experience into daily care and community access that keep people safe and independent.
Paige April
Paige holds a Certificate III in Health Services Assistance and has worked across health and community settings. She loves making people feel welcome, safe and genuinely valued in every interaction.
Paige
Whether it's day-to-day assistance, emotional support or simply listening, Paige is there. She's passionate about helping people live more independently, building trust through empathy and quality care.
Paige Scott
Years as a professional nanny and housekeeper taught Paige the value of calm, structured spaces. She loves providing attentive, person-centred support that builds confidence, independence and wellbeing.
Patrick
Patrick spent five years leading teams, including two as a store manager, before moving into support work. He loves applying that communication and problem-solving to making a real difference in people's lives.
Peter
Ishbel’s background in childcare, hospitality and team leadership has strengthened her patience, communication and ability to connect with people — skills she now brings to providing reliable, thoughtful support and genuine care for others.
Rebecca
Rebecca is a highly experienced disability support worker skilled in Supported Independent Living, complex care and community access. She finds real purpose in empowering people towards independence and inclusion.
Paula
Paula has supported people with physical, intellectual and psychosocial needs, and loves seeing clients grow in confidence — building genuine connections and tailoring every bit of support to each person's own goals.
Reece
A University of Newcastle nursing student and national-level swimmer, Reece pairs clinical placements in hospital and aged care settings with the discipline and calm confidence to support people in any environment.
Phoebe
Phoebe moved from early education into support work with her Cert IV in Community Services and a knack for safe, inclusive spaces — helping people realise their full potential is what she finds most rewarding.
Renee
Renee has spent many years supporting children, families and teams through early childhood education and leadership roles. Calm and organised, she loves helping people feel confident, valued and truly supported.
Rachel
Rachel brings broad experience across disability, mental health and therapeutic support, handling complex needs with patience and reliability — she's passionate about trauma-informed care that helps people feel safe, empowered and in control of their goals.
Rachael
I am an experienced early childhood and education support professional with a strong background in inclusion support, managing intellectual disabilities, and guiding positive behaviors.
Richard
Richard combines a Diploma of Mental Health with his allied health background as a remedial massage therapist and meditation teacher, supporting people holistically with independence, safety and dignity at the centre.
Raniera
Raniera swapped leading construction crews for support work, bringing a calm approach, practical hands-on skills and a strong work ethic — he's motivated by making a genuine difference in disability and youth support.
Rhiannon
From Supported Independent Living and community access to respite and palliative care, Rhiannon has supported people across many settings. She loves building genuine connections that help people feel respected and reach their goals.
Ronitta
Ronitta is studying a Bachelor of International Public Health at UNSW and has volunteered supporting children and therapy sessions overseas. Organised and hardworking, she's driven by making a positive impact.
Rose Anne
An Assistant in Nursing trained in ageing, disability and mental health, Rose Anne brings joy to her work — from clinical care and dementia support to community outings like bowling and dancing.
Rutchel
Rutchel blends hospitality-trained service with specialist qualifications in disability and ageing support. As an Assistant in Nursing, she keeps client choice, dignity and independence at the forefront of everything she does.
Sam C
Sam's hands-on background across trades, machine operation and stonemasonry built sharp safety awareness and a strong work ethic — strengths he now uses to help people feel safe, respected and supported.
Sam J
Calm under pressure and genuinely approachable, Sam loves being someone people can rely on. Active in his community — surfing, running, the gym — he brings positivity and adaptability to every interaction.
Sam L
Sam brings genuine warmth to support work, drawing on strong customer service skills and community involvement. Reliable and friendly, Sam values kindness, teamwork and the trust that helps people feel truly comfortable and supported.
Sam N
Caring for a close friend living with severe rheumatoid arthritis inspired Sam's move into support work. With communication skills honed in hospitality, Sam delivers reliable, person-centred support that helps clients live more independently.
Saugat
With more than three years across aged care and disability support, Saugat helps people with a wide range of needs maintain dignity, independence and connection, from personal care to getting out into the community.
Sharmaine
Three decades of working alongside Indigenous Australians and their communities shape Sharmaine's culturally aware, inclusive approach to care. A skilled advocate and communicator, she loves supporting people in ways that genuinely respect who they are.
Simon
Simon spent four years supervising social integration projects in Austria before bringing his hands-on, positive approach to Australia. With a background spanning hospitality and construction, he loves the teamwork and connection at the heart of support work.
Skye
Speaking multiple languages helps Skye connect with people from all walks of life. Patient, adaptable and genuinely friendly, Skye delivers person-centred support focused on building each client's confidence and independence.
Sophia
Sophia's experience spans disability, mental health and complex care, from in-home support to community settings. Calm and confident, she loves the genuine, trusting relationships that grow when people feel truly understood and well supported.
Sophie
A former gymnastics coach, dance teacher and occupational therapy assistant, Sophie brings energy and creativity to supporting young people with additional needs, whether building gross motor skills, tackling daily tasks or growing confidence through creative expression.
Stella
Stella's experience across childcare, hospitality and warehouse work has built the adaptability and people skills she now brings to support work. What she enjoys most is fostering the positive relationships that help clients feel at ease.
Stella
Between her Certificate III in Individual Support and her time in the Newcastle Knights NRLW program, Stella knows the value of discipline and teamwork. She loves helping clients build independence through safe, respectful, person-centred support.
Tahnee
Tahnee has supported clients across aged care, disability and mental health, both at home and in the community. Her background in rostering and administration means she understands how good care comes together, and she delivers it with genuine empathy.
Tahlia
Years of managing busy venues taught Tahlia to stay organised, communicate clearly and solve problems on the go. She channels that same energy into support work, creating safe, positive experiences for every person she works with.
Talisha
Empathy and respect sit at the centre of Talisha's support work. Experienced with clients living with physical and intellectual disability, she provides attentive personal care and household assistance that genuinely enhances quality of life.
Tamika
From meal preparation to transport and household support, Tamika helps clients keep daily life running smoothly. Her hospitality and hairdressing background shows in her warm communication, and she loves creating a safe, supportive environment.
Tanatswa
A University of Newcastle student with supervisory experience across hospitality and retail, Tanatswa thrives under pressure and leads with a positive attitude, bringing strong teamwork and communication skills to every person supported.
Taylah
Taylah takes a holistic view of wellbeing, drawing on experience in disability support, hospital administration and the fitness industry. Calm and adaptable, she provides trauma-informed, person-centred care that empowers people to achieve their goals.
Tayla
With years in early childhood education, including room-lead roles, Tayla is a natural at supporting routines, emotional regulation and positive behaviour. Patient and flexible, she loves watching independence and confidence grow in the people she supports.
Tebin
Tebin has worked in both community support and supported independent living, and finds real reward in fostering independence. Flexible, reliable and committed to ongoing learning, Tebin helps clients enjoy daily activities in an inclusive, encouraging way.
Tenay
Now studying Sports and Exercise Science in Newcastle, Tenay pairs a positive attitude with a strong work ethic. With First Aid training and an NDIS Worker Check, Tenay builds genuine connections and welcoming, supportive environments.
Theresa
Theresa is a psychology graduate and Master of Social Work student with experience across mental health, NDIS, youth and psychosocial support. Guided by empathy and respect, she loves helping people build independence and connect with their community.
Thialanni
Thialanni's international gymnastics background built the discipline and resilience she brings to support work, while a genuine fascination with people and what motivates them helps her create welcoming experiences for everyone she supports.
Tiahna
Tiahna is studying a Bachelor of Education majoring in Health and Physical Education, and loves helping children of all abilities build skills and confidence through sport. Organised, caring and hardworking, she is all about positive community impact.
Tiernan
A qualified sports coach, NPL soccer captain and future high-school teacher, Tiernan mentors young people with patience and energy. Nothing beats seeing participants grow in confidence and independence through structured, active community support.
Tim
Tim balances a Master of Architecture with a passion for community support, built through roles as a residential mentor and OOSH educator. Calm and adaptable, he is committed to inclusive spaces and safe, respectful care for every client.
Tracie
More than a decade across disability, youth and aged care, including leading SIL group homes, has shown Tracie what great support looks like. As a Team Leader she guides staff and care plans so every person can reach their potential.
Tracey
Tracey is an Assistant in Nursing with over seven years across aged care and disability support, backed by a Certificate IV in Disability and a Diploma in Community Services. Clients value her skilled, dignified personal and dementia care.
Trinity
Six years in retail and three in hospitality taught Trinity the value of consistency, quality and genuine care. She brings that same committed, compassionate approach to supporting clients at home and in the community.
Vai
Energetic and hands-on, Vai loves staying active and brings that enthusiasm to every shift. Practical experience from trades to hospitality, plus current First Aid, CPR and NDIS certifications, means clients receive safe, adaptable, positive support.
Vanessa
Vanessa's background spans youth leadership, children's services and equine-assisted learning, alongside extensive community volunteering. Calm and friendly, she loves creating inclusive spaces where children and young people feel encouraged and truly understood.
Vincent
Patience, understanding and respect define Vincent's approach to support work. Experienced in daily living assistance, community access and personal care, he builds positive relationships with every client, helped by problem-solving skills honed across security and trade work.
Vishakha
Studying a Bachelor of Science and holding a Diploma of Community Service, Vishakha combines knowledge with genuine warmth. She values empathy, active listening and cultural awareness, and loves helping people feel respected, understood and supported.
Winsen
Winsen's lived experience caring for a parent after a brain aneurysm brings a deep understanding of complex support needs. Patient and reliable, Winsen loves empowering NDIS participants to pursue their goals with dignity and choice.
Yna
Yna spent five years delivering personalised service in busy environments, building sharp skills in active listening and genuine rapport. Now a nursing student, Yna thrives on detail, teamwork and the simple joy of helping others.
Zachary
Zachary stays calm under pressure and communicates clearly, skills built through supervision and customer-care roles. With a full driver's licence and a strong grasp of routines and duty of care, he helps people feel secure while working towards everyday goals.
Zaiden
With experience ranging from paralegal work and corporate internships to youth sports coaching and childcare, I excel at problem-solving and fostering positive relationships.
Zoe
A former nominated supervisor in early childhood education, Zoe brings deep experience in behaviour support and service coordination. She is happiest supporting children and families with the safe, high-quality care that helps young people flourish.
Zoe
Currently studying Primary Education at the University of Newcastle, Zoe is a volunteer surf lifesaver with First Aid and CPR training. Hardworking and adaptable, she loves the connection and problem-solving that great support work brings each day.
Angelyn
Hi, I’m Angelyn. I’m currently studying a Diploma of Community Services and have experience working in childcare, education, hospitality, and customer service. I hold a Certificate III in Early Childhood Education and Care, along with First Aid, CPR, asthma, anaphylaxis, and child protection training. I’m empathetic, respectful, adaptable, and enjoy helping others feel safe, comfortable, and included. I work well independently and as part of a team, and I bring a positive attitude, strong communication skills, and a genuine willingness to learn and grow.

One team, every skill

From complex clinical care to Auslan communication and community access — our people are trained, clinically overseen and backed by a 24/7 on-call team, every shift.

Make a referral Join our team

Complex care
Personal care
Mental health
Auslan & sign language
Community access
Aged care
Dementia support
24/7 on-call

The people behind the care

The people who keep everything running

Jayde

Nadine

Sarah

Anoop

Our psychologists

Kris

Andy

Liv

Marqus

Cathy

Dave

Positive behaviour support practitioners

Marqus

Olivia

Heidi

Angus

Chris

Natalia

Sarah

Billie

Lara

Physiotherapy

Natalia

Occupational therapy

Grace

Our registered nurses

Sarah

Rebecca

Samantha

Madelyn

Emma

Caitlin

Bree

Auslan-trained support workers

Andrew

Miriam

Bree

Ben

Elle

Karen

Our senior support workers

Brooke

Amanda

Sarah

Lani

Alicia

Connie

Bridie

Daniel

Greg

Jessie

Andrew

Miriam

Bree

Ben

Andrea

Memory

Pascal

Adam

Amber M

Bernadette

Carissa

Carol

Charlotte. P

Karen

Kyla

Lara. T

Luke H

Megan

Rylea

Sharlene

Sharon

Teeha

Our support workers

Aiga

Aimee

Aisha

Akuot