Registered NDIS Provider · Newcastle, Lake Macquarie & Hunter Valley
NDIS support with psychology at its heart
Every support we deliver is guided by qualified psychologists and overseen by our registered nurses — so care is clinically informed, and each person's wellbeing comes first.
- Free meet & greet
- Twelve wheelchair-accessible vans
- 24/7 RNs & on-call team
Why Care Alliance
Clinically informed care, delivered with warmth
Our diverse in-house team enables a truly multidisciplinary approach — coordinated, clinically informed and person-centred support that addresses both physical and psychosocial needs.
Psychologist-led care
We're owned and operated by psychologists, so evidence-based mental health support sits at the core of everything we do.
Registered nurse oversight
Our team of Registered Nurses provides clinical oversight and trains our support workers — so every support is safe, skilled and clinically informed.
24/7 on-call staff
Our dedicated on-call team is available around the clock, providing immediate assistance to clients and staff any time of day or night.
Registered NDIS provider
Registered for High Intensity Daily Personal Activities and approved under Module 2a — quality care isn't just our promise, it's our standard.
Our services
Support across every part of life
From allied health and complex nursing care to daily living, community access and accommodation — all under one roof, with one team that talks to each other.
Allied health
Psychology
AHPRA-registered psychologists delivering evidence-based therapy in-home or at our Charlestown clinic.
Learn morePositive Behaviour Support
NDIS-approved practitioners developing Positive Behaviour Support Plans, including Module 2a regulated restrictive practices.
Learn moreRegistered Nurses
AHPRA-registered nurses delivering complex clinical care in the home — 24/7 RN oversight of every support.
Learn morePhysiotherapy
Mobility, strength and falls-prevention support delivered as part of a coordinated allied health team.
Learn moreOccupational Therapy
Occupational therapists helping participants build independence in daily living, at home and in the community.
Learn moreDietitians
Clinical dietitians using food as medicine, with a focus on intellectual disability, neurological conditions and mental health.
Learn moreEquine Assisted Psychology
Psychologist-facilitated therapy with our horses Friday Sunshine and Zen Ed on a peaceful Hunter Valley farm.
Learn moreNursing & complex care
Registered Nurses
AHPRA-registered nurses delivering complex clinical care in the home — 24/7 RN oversight of every support.
Learn moreHigh Intensity Support
NDIS-approved HIDPA provider: complex care delivered by nurse-led, clinically trained teams.
Learn more24-Hour On-Call & Care
A dedicated on-call team available around the clock for participants, families and staff.
Learn moreDaily living & community
In-Home Support
Up to 24-hour in-home support built around consistency, familiarity and person-centred practice.
Learn moreCommunity Access
Social and community participation, backed by a fleet of thirteen wheelchair-accessible vehicles.
Learn moreWheelchair Accessible Transport
A fleet of accessible vans with ramps, lifts and secure anchoring — appointments, work, community and more.
Learn moreAccommodation & respite
Supported Independent Living (SIL)
24/7 support in a shared home — personal care, skill development and community access with stable, well-trained teams.
Learn moreIndividualised Living Options (ILO)
Flexible living support designed around your goals — live alone with drop-in support, with a host, or with family.
Learn moreShort Term Accommodation (STA)
Short stays of up to 14 days with 24/7 support — new environments, new skills, and a break for carers.
Learn moreRespite
Flexible, person-centred respite that gives participants new experiences and carers a planned break.
Learn moreMore than an NDIS provider
Alongside the NDIS, we deliver supports through iCare, the NSW Department of Communities and Justice (DCJ), and privately funded arrangements.
- NDIS
- iCare
- DCJ
- Private
Getting you there
Twelve wheelchair-accessible vans, ready to go
Appointments, community activities, work, education or just a day out — our accessible fleet and experienced support staff make travel safe, comfortable and reliable across Newcastle, Lake Macquarie and Maitland.
What people say
Trusted by participants and families
Real 5-star Google reviews from the people we support.
“I can't thank Care Alliance enough for what they have done for me. Thank you for all the amazing support you guys have given me. I have had the best SW and an amazing experience. I can't wait to make more memories and learn more skills.”
“I've had a good experience with Care Alliance. Other NDIS services have been pretty unreliable, but Care Alliance have been very attentive and a pleasure to deal with even in tricky circumstances.”
“Excellent service, respectful and professional staff members. Best service I've had in years.”
“Respectful and experienced staff. My needs always met to excellence. Thanks for the support Care Alliance!”
“The team were perfect from the initial meet and greet to ongoing daily support. Thank you.”
“Highly recommend these guys — absolutely wonderful!! AAA”
Local to the Hunter & Central Coast
Newcastle born, regionally trusted
From our Charlestown clinic we support participants across the Hunter and the Central Coast — in homes, in the community and on a peaceful Hunter Valley farm where our equine psychology program runs.
Committed to care, committed to every participant
Online referrals can be made in minutes. Otherwise call us or email so we can organise a free meet and greet.