As a Newcastle-based, NDIS-registered provider, we deliver psychology, positive behaviour support, registered nursing, occupational therapy, physiotherapy and everyday support work across the city — in participants' homes, in the community, and from our Charlestown clinic. Because our allied health and support teams sit under one roof, care in Newcastle is coordinated rather than scattered across separate providers.
Our roots here run deep: we're owned and operated by psychologists, our Registered Nurses provide clinical oversight and train our support workers, and our 24/7 on-call team means someone is always reachable, day or night. For participants who need help getting out and about, our fleet of wheelchair-accessible vans covers Newcastle and the surrounding suburbs.
For participants who are Deaf or hard of hearing, our Auslan-trained support workers can sign with them directly, rather than everything running through an interpreter or a family member. The team includes an Auslan tutor and Deaf guest educator, and workers experienced in tactile Auslan for participants who are deafblind.
Our clinic is on the corner of Frederick and Pearson Streets in Charlestown, which is where clinic-based psychology, occupational therapy and behaviour support happen for participants in Charlestown, Kotara, Adamstown, Merewether and New Lambton. Everywhere else in Newcastle the support comes to you — in-home and community support services in Hamilton, Mayfield, Wallsend, Waratah, Lambton, Jesmond and Broadmeadow — delivered by local teams rather than clinicians travelling in from another city.
Our services in Newcastle
Allied health
Nursing & complex care
Daily living & community
Common questions — Newcastle
Where is Care Alliance based in Newcastle?
Our clinic is on the corner of Frederick & Pearson Streets, Charlestown NSW 2290. We deliver psychology and behaviour support in-clinic or in your home, and support work and nursing across the whole Newcastle area.
Which Newcastle suburbs do you cover?
All of them. The ones we travel to most often are Charlestown, Hamilton, Mayfield, Lambton, New Lambton, Merewether, Wallsend, Waratah, Jesmond, Broadmeadow, Adamstown and Kotara. If your suburb is not on that list it almost certainly still works — supports are delivered in your home, out in the community, or at our Charlestown clinic. Call us and our intake team will confirm before anything is booked.
Do you provide in-home support across Newcastle?
Yes — our support workers, nurses and allied health clinicians visit participants at home right across Newcastle, backed by a 24/7 on-call team.
Do you have Auslan-trained support workers in Newcastle?
Yes — our Auslan-trained support workers cover Newcastle, including tactile Auslan for participants who are deafblind. They deliver the same supports as the rest of our team. Tell our intake team when you call so we build the roster around it from the start.
Do you offer psychology in Newcastle?
Yes. Care Alliance is psychologist-led, and our psychology team works with Newcastle participants from the Charlestown clinic, in homes and in the community. Psychology can be funded through the NDIS, and in some circumstances through Medicare or privately — our intake team will confirm which pathway fits before anything starts.
Is behaviour support available in Newcastle?
Yes. Our positive behaviour support practitioners work across Newcastle, developing and implementing behaviour support plans alongside the support workers who deliver them day to day. Because our clinicians and support teams sit under one roof, the plan and the people following it stay connected.
Can I get community nursing at home in Newcastle?
Yes. Our AHPRA-registered nurses deliver clinical care in participants' homes across Newcastle — wound care, catheter and continence care, PEG feeding, tracheostomy care, seizure and diabetes support — and provide the oversight behind our high intensity supports.
