Contact us
How can we help?
You can reach Care Alliance by phone, email or through our online forms — whichever is easiest for you.

Real people, every time
When you call Care Alliance you speak to our team — not a call centre. We're Newcastle locals, and our 24/7 on-call team means someone is always there, day or night.
New participant or referrer?
The fastest way to get started is our online referral form — it takes a few minutes, and we'll follow up to organise a free meet and greet.
Make a referralFeedback or concerns?
Your feedback is confidential and can be submitted anonymously — it helps us keep improving our service.
Give feedback