Contact us
How can we help?
You can reach Care Alliance by phone, email or through our online forms — whichever is easiest for you. However you get in touch, you'll be talking to our Newcastle team.
Prefer we call you?
Leave your details and our intake team will call you back — usually within one business day.
Real people, every time
When you call Care Alliance you speak to our team — not a call centre. We're Newcastle locals, and our 24/7 on-call team means someone is always there, day or night.
New participant or referrer?
The fastest way to get started is our online referral form — it takes a few minutes, and we'll follow up to organise a free meet and greet.
Make a referralFeedback or concerns?
Your feedback is confidential and can be submitted anonymously — it helps us keep improving our service.
Give feedback