Support Coordination module
Case Noting for Support Coordinators
Essential knowledge and practical skills for writing effective, professional case notes: accountability, evidence for audits, capacity building and accurate records of support coordination activities.
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About 35 minutes · 6 short lessons · quiz at the end
By the end, you will be able to
- Explain what a case note is for, and what the NDIA expects a record to show.
- Write each note at the time, with the six things every note needs.
- Report what you saw and heard, and leave out opinion and other people's details.
- Use case notes as evidence, including of how you managed a conflict of interest.
- Share notes in ways that build the person's capacity, and act correctly when a person asks for their notes or a note records a risk of harm.
Each lesson has a short activity. They are practice only and are not recorded. The quiz at the end is marked, and you need 80% to pass. You can stop at any time and pick up where you left off on this device.